Home Energy Assessment Webtool

Name
This field is for validation purposes and should be left unchanged.
If you are unsure or don’t know the answer to a question, or do not wish to answer a question, it can be left blank unless it has an asterisk like this * next to it. The more questions you can answer about your home, the more relevant your report will be.
Assessor's Name
Q01 Your Name
First Name
Q02 Postcode*
A 4-digit Australian postcode
Q03 Where did you first find out about this program?*
- Email from ACT Government
- Email from another organisation
- OurCanberra Print Newsletter
- OurCanberra E-Newsletter
- Social media
- Family, friends and other word of mouth
- Internet search
- Link from another website
- TV
- Radio
- Newspaper
- Library
- Given a flyer at an event
Q04 What are your primary concerns in terms of energy use, efficiency and comfort in your home?
- Draughts and Air leaks
- High elctricity bills
- Energy efficiency education
- Thermal performance year round
- Thermal performance in summer
- Thermal performance in Winter
Q05 Do you rent or own the property*
- Renter
- Rental Property Owner
- Owner Occupier
NOTE: If you own the property but don’t live in it, some of the questions may not be relevant to you. You can skip the questions that aren’t relevant and don’t have asterisks.
Q06A Do you identifying as being of aboriginal or Torres Strait Islander decent?
The ACT Government recognises the Ngunnawal people as traditional custodians of the ACT and surrounding region. The Government acknowledges that other people and families also have a traditional connection to the lands of the ACT and region and we respect this connection to country.
- Aboriginal
- Torres Strait islander
- Aboriginal and Torres Strait Islander
- None of the above
Q06B Do you have any of the following concessions?
Hold an Australian Government Pensioner Concession Card, Department of Veterans’ Affairs Gold Card, or an Australian Government Health Care Card. Contact the Sustainable Home Advice if you wish to discuss over phone – Sustainable Home Advice
Email: [email protected]
Phone: 1300 141 777 (weekdays 9 am to 4 pm excluding public holidays)
- Yes
- No

Q41 Which of the following appliances are in the home?*
- Dishwasher
- Washing Machine
- Dryer
- Fridge/Freezer

Q49 Approximately how many showers are taken per week in your household?
Q50 How long would the average shower take?
Measure your time with a stopwatch/mobile phone timer
- Less than 5 minutes
- 5-10 minutes
- 10+ minutes
Q51 If the household has a bathtub, on average, how many baths are had per week?
Q53 Is it a water-saving showerhead?
To check whether you have an efficient showerhead, put a standard (9 litre) bucket in the shower, turn all other taps in the house and garden off, turn the cold tap in the shower on full, and time how long it takes for the bucket to fill. If the bucket takes less than 1 minute to fill, your showerhead is not efficient.
- Yes
- No
- Unsure

Q63 Are there any pool / spa / water pumps at the property that you are aware of?
- Yes
- No

Solar PV
Q64 Is there solar PV at the property that you are aware of?
- Yes
- No
Q65 Do you have access to any monitoring of the solar system?
- Inverter monitoring
- Full consumption monitoring

To complete this assessment, it is best to have your recent bills handy, ideally covering at least one winter and one summer. This section is not mandatory, however providing as much information as possible on your usage and energy costs will ensure that your report is as relevant as possible.

If you need help finding the relevant information on your bill, you can call the ACT Sustainable Home Advice line on 1300 141 777 between 9 am and 5 pm on weekdays (excluding public holidays).

Detailed information on how to read your electricity and gas bills can be found on the energy made easy website.
Q66 Who is your electricity retailer?
Q67 Do you receive your bills
- Quarterly
- Monthly
- Other (if other, please divide or multiply your bill to consider monthly charges for the following questions)
Q68 What type of electricity tariff (charges) are you on?
Time-of-use means that the price of electricity changes at different times of the day (for example peak, shoulder, off peak). If you have a smart meter, you may be on a peak demand tariff. See https://www.evoenergy.com.au/residents/pricing-and-tariffs/peak-demand-tariffs for more information Note: Please select single rate if you have a dedicated controlled load or off peak circuit for hot water only.
- Single rate charge
- Time of use charge
- Peak demand tariff
- Unsure
NOTE: The webtool requires answers to all of the next four questions to provide some of your recommendations.
Q69 What was your electricity cost over winter?
To the nearest $10. Please use your quarterly bill that covers as much of winter as possible, or your bill for June, July or August if you get billed monthly.
Q70 What was your electricity cost over summer?
To the nearest $10. Please use your quarterly bill that covers as much of summer as possible, or your bill for December, January or February if you get billed monthly.
An excerpt of a bill showing where to find these figures.
Q71 Average daily usage – winter (in kWh)
Most bills show a usage graph on the second page depicting average daily usage for the past 12 months.
Q72 Average daily usage – summer (in kWh)
Most bills show a usage graph on the second page depicting average daily usage for the past 12 months.
Section complete. Thank you.
Section incomplete.
Q73 Do you have gas connected to the home?*
- Yes
- No

Q74 Who is your gas retailer?
An excerpt of a bill showing where to find these figures.
The tool requires answers to all of the next four questions to provide some of your recommendations.
Q75 What was your gas cost over winter?
To the nearest $5. Please use your quarterly bill that covers as much of winter as possible.
Q76 What was your gas cost over summer?
To the nearest $5. Please use your quarterly bill that covers as much of summer as possible.
Q77 Average daily usage – winter (in MJ)
Most bills show a usage graph on the second page depicting average daily usage for the past 12 months.
Q78 Average daily usage – summer (in MJ)
Most bills show a usage graph on the second page depicting average daily usage for the past 12 months.
Section complete. Thank you.
Section incomplete.

Thank you for completing the energy assessment of your home. When you click submit, you will be able to download your reports. If using the tool as a renter, the first report you’ll be able to download focuses on actions your household can take. At the end of that report is a link to a second report focused on actions the owner could take. If using the tool as a rental property owner or home owner, the first report you’ll be able to download focuses on actions you can take as the owner of the property. At the end of that report is a link to a second report which focuses on actions that the people living in the home can take – either your household, if you live there, or your tenants, if you have rented it out.
Copy of responses

If you would like to save a copy of the responses that you provided and have them emailed to you, please provide your email address below. We will not use your email address for any other purpose without your consent.
Copy of responses consent
- I would like to be sent a copy of my responses
Seeking your feedback

Also, we would like to email you later, to ask whether the report has helped you and to offer you further support to improve your home’s energy efficiency. You may be contacted by the ACT Environment, Planning and Sustainable Development Directorate (EPSDD), or by contractors engaged by EPSDD. You may opt out by unticking the box below and at any time later.

We will not use your email address for any other purpose without your consent.
Feedback consent
- I agree to be contacted in relation to this webtool and home energy efficiency
Email*
Note: Please check your spam folder if the email doesn’t arrive in your inbox.
Assessor's Key Recommendations
Assessor's Key Property Owner Recommendations
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Website

Welcome to your home energy self-assessment

Step 1 of 17 – Your Details

Copy of responses

Seeking your feedback

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